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What To Do If A Roofer Does A Bad Job?

What To Do If A Roofer Does A Bad Job?

When it comes to home repairs and improvements, hiring a reliable and skilled contractor is crucial. However, even with thorough research and careful selection, there may still be instances where a roofer does a bad job. This can be a frustrating and expensive situation for homeowners, as a poorly done roofing job can lead to further damage and costly repairs. In such cases, knowing what steps to take to address the issue and hold the roofer accountable is important.

In this article, we will discuss the necessary actions that homeowners can take if they find themselves dealing with a roofer who has not done a satisfactory job. From documenting the issues to seeking legal action, this guide will provide the necessary information to ensure your roofing project is completed satisfactorily. With a professional and proactive approach, you can protect your home and investment from the consequences of a bad roofing job.

Document Issues And Contact The Roofer

If you encounter issues with the quality of work performed by a roofing contractor, it is essential to take prompt action to address the situation. The first step is to document any problems or concerns you have noticed meticulously. This includes taking photographs or videos of the issues, noting specific dates and times of observed deficiencies, and keeping a detailed record of any communication with the roofer.

What To Do If A Roofer Does A Bad Job?

Once you have gathered sufficient evidence, it is crucial to contact the roofer directly to discuss your concerns and attempt to find a resolution. Effective communication with the roofer often leads to a satisfactory resolution without further escalation.

Request A Written Resolution Plan

Requesting a written resolution plan from the roofer is advisable to ensure a clear and comprehensive understanding of the resolution process. This plan should outline the steps they intend to take to address the issues with their workmanship. A written resolution plan serves as a documented agreement between you and the roofer, providing clarity and accountability for both parties involved.

It should include details such as a timeline for completing the necessary repairs, any additional costs that may be incurred, and a guarantee for the quality of the corrected work. By requesting a written resolution plan, you can have a tangible document to refer to and ensure the necessary actions are taken to rectify the situation.

Consider Mediation Or Arbitration Options

If your attempts to resolve the issues with the roofer have been unsuccessful, consider mediation or arbitration options. These alternative dispute resolution methods can provide a neutral and impartial platform for both parties to discuss and negotiate a resolution. Mediation involves a mediator facilitating the conversation between you and the roofer to find a mutually agreeable solution.

Arbitration, on the other hand, involves a third-party arbitrator who will review the evidence and make a binding decision. Both mediation and arbitration can be effective in resolving disputes without the need for lengthy and costly legal proceedings. It is important to consider these options carefully and consult with a legal professional to determine the best course of action for your situation.

File A Complaint With Authorities

In cases where all other attempts to resolve the issues with a roofer who has done a poor job have been exhausted, filing a complaint with the appropriate authorities may be necessary. This step should be taken if there is evidence of negligence, fraud, or any violation of local building codes or regulations. Contact your local licensing board or consumer protection agency to inquire about the process for filing a complaint against the roofer.

Be prepared to support your claim with documentation, such as contracts, receipts, and photographs. The authorities will investigate the matter and take appropriate action, including issuing warnings, fines, or revoking the roofer’s license. Remember that filing a complaint with authorities should be a last resort, and seeking legal advice before proceeding is advisable. 

Seek Legal Advice If Necessary

If the issues with a roofer who has performed substandard work persist or escalate, it may be prudent to seek legal advice. Consulting with a qualified attorney specializing in construction or contract law can provide valuable guidance on navigating the legal complexities of your situation. They can assess the strength of your case, help you understand your rights and legal options, and provide assistance in pursuing a legal resolution.

A skilled attorney can also represent your interests in negotiations, mediation, or court, if necessary. Seeking legal advice ensures that you are well informed and equipped to protect your rights and seek appropriate remedies if a roofer does a poor job.


In conclusion, if you find yourself in a situation where a roofer has done a poor job, it is important to take action professionally and promptly. Begin by documenting the issues and attempting to communicate with the roofer to address the problems. If necessary, seek out a second opinion from a trusted roofing professional.

Consider filing a complaint with the Better Business Bureau or taking legal action if necessary. Remember to remain calm and assertive, and always prioritize the safety and integrity of your roof. With proper action and communication, you can ensure the job is done correctly and protect your home for years.


What are the immediate steps to take if a roofer does a bad job on your roof?

If a roofer does a bad job on your roof, the immediate steps to take are as follows:

  1. Document the issues: Take pictures or videos of the poor workmanship or any damages caused by the roofer.
  2. Contact the roofer: Notify the roofer about the issues and give them a chance to rectify the situation.
  3. Review the contract: Review the terms of the contract to understand your rights and any warranties or guarantees provided.
  4. Seek professional advice: Consult with another reputable roofing professional to get an unbiased opinion on the quality of the work done.
  5. File a complaint: If the roofer refuses to fix the issues or does not respond, file a complaint with relevant consumer protection agencies or seek legal assistance if necessary.

How can you effectively communicate your concerns to the roofer after they have done a poor job?

It is important to remain calm and objective to communicate your concerns to the roofer after they have done a poor job. Start by documenting the specific issues and taking photographs if necessary. Then, schedule a face-to-face meeting with the roofer to discuss your concerns respectfully. Clearly explain the problems and provide any evidence you have. Listen to their perspective and give them a chance to address your concerns. Refer to your contract or warranty and discuss potential solutions or compensation if necessary. Keep the lines of communication open, and be prepared to negotiate or seek mediation if needed.

What potential legal actions can be taken against a roofer who does a bad job?

Potential legal actions that can be taken against a roofer who does a bad job include:

  • Filing a lawsuit for breach of contract, negligence, or fraud.
  • Seeking compensation for damages or repairs.
  • Potentially reporting the roofer to relevant licensing or regulatory authorities.

It’s important to consult with a legal professional to determine the specific options available based on the circumstances and applicable laws in the jurisdiction.

How can you protect yourself from paying for a bad roofing job and ensure the roofer fixes their mistakes?

There are a few steps you can take to protect yourself from paying for a bad roofing job and ensure the roofer fixes their mistakes. Firstly, thoroughly research and choose a reputable, licensed roofing contractor with positive reviews and references. Get written estimates and contracts that detail the scope of work and warranty terms. It’s also important to communicate clearly with the roofer throughout the process and inspect their work before making final payments. In case of any issues or mistakes, promptly address them with the roofer and document everything with photographs and written communication. Consider involving a third-party mediator or filing a complaint with relevant regulatory bodies if necessary.

What are some warning signs for hiring a roofer to avoid potential bad job outcomes?

When hiring a roofer, be cautious of warning signs such as significantly lower price quotes than other contractors, lack of proper licensing and insurance, difficulty providing references or a portfolio of past work, pressure for immediate payment or upfront fees, and poor communication or unprofessional behavior. These signs may indicate a potential bad job outcome or even a scam. It is important to research thoroughly and vet potential roofers, obtaining multiple quotes, checking credentials, and seeking recommendations from trusted sources to ensure a quality and reliable roofing job.

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